Refund & Cancellation
Returns & Disputes Policy
Refund Policy Guidelines
Last Updated: February 17, 2026
1. Digital Goods Are Final
All products sold on Wantedoffical.in are digital goods. Once the in-game currency, items, or services are successfully delivered to the correct Player ID, the order is considered completed and cannot be cancelled, reversed, or refunded.
2. When Refunds Apply
A refund may be issued only under the following conditions:
- Payment was successfully deducted but the top-up was not delivered.
- The Player ID and Server ID were entered correctly, but the recharge failed due to technical errors.
- The order could not be completed due to provider outages.
3. No Refund Issued If
- Wrong Player ID or Server ID was entered by the customer.
- The customer changed their mind after completing payment.
- The order was successfully delivered to the provided Player ID.
- Customer closed or refreshed the browser during payment processing.
4. Processing Time
- Wallet refund: Instant after verification.
- Original payment gateway: 1–7 business days.
5. Refund Support
To request a refund review, please send your order ID, payment proof, and registered username to our support team.
Contact Support